EPFO has issued a new circular regarding the handling of compliance-related complaints received against establishments. The circular explains the process for complaint verification, employer communication, timelines, inspections, and closure of complaints to ensure faster and transparent resolution.

Key Highlights

• Complaint verification to be completed within prescribed timelines.
• Employers may receive notices for clarification or corrective action.
• Inspections will be conducted only where required.
• Regional and Zonal Offices will monitor complaint handling procedures.